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Transfer, because we do realize that if you sometimes just hand it to the member, they are not going to follow through. So we make sure to offer to do the warm transfer for them. And the same thing holds true with any of the other vendor programs that you have. We dont have everything displayed here, for example. One of the things that we are not displaying on this slide is any of the Tobacco Cessation programs than could be we didnt do outbound programs. They dont have a case that related to the Smoking Cessation or referrals. So these are in bound to best doctors or out bound to one of the b...

Referrals to you, is that what im hearing, or you are just beginning to do that . We have done outreach in order to kick start conversations to look at opportunities for referrals and as you can see here, the only provider that was effective in terms of carrying out a Referral Program was United Health care. All right. Then united refer best doctors, and then you say referred to benefit partners. So, what does that mean, the seven people went back to u. H. C. . No, these are all unique users. So, if we are taking a look benefit partners. Looking at the second line, the u. H. C. , the first col...

19 cases. That means u. H. C. Referred over members to best doctors and out of all the members they referred, we had actually seen through cases through closed status from 19 members. 19 unique users. It says referred to benefit partner seven, what does that mean . That means from best doctors we sent out Seven Members back to u. H. C. And its not the same members that were referred in. It was members that obviously didnt know that u. H. C. Had a particular program or could help support them or clarify their questions about their claim or their physician or innetwork status. Looks like it shou...

Referred, we had actually seen through cases through closed status from 19 members. 19 unique users. It says referred to benefit partner seven, what does that mean . That means from best doctors we sent out Seven Members back to u. H. C. And its not the same members that were referred in. It was members that obviously didnt know that u. H. C. Had a particular program or could help support them or clarify their questions about their claim or their physician or innetwork status. Looks like it should be 12. Seven from 19, 12. Unique users. 19 people that completed cases with best doctors, and the...

Zero zero zero i Maryam Namazie this is the news hour live from london coming up turkey says its launched an ad and ground offensive on kurdish positions in syrias region. U. S. Politicians get back to work trying to break the deadlock that shut down the government on the First Anniversary of Donald Trumps presidency. Women are marking the day by rallying again in a drive to get more female candidates running for office. And schools olympic bosses confirm north korea will be out next month once again aims in pinching twenty two north korean athletes will compete with the two koreas marching be...