KNTV NBC Bay Area News At 5 October 20, 2015
The incident. The man heard the woman describe the alleged assault. The woman said he grabbed her neck. Southwest airlines called it a rapidly escalating situation. Apparently triggered when the woman reclined her seat back in front of a man believed by another passenger to be this man. The disruption serious enough to get the pilots attention. Evidently, we have two passengers in a physical altercation. We need to get turned around back to l. A. X. They said the flight crews response was fast and direct. The tactical mode. They pulled out the restraints. I was like wow, it was serious. So ser...