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Integration Partnership Between Crave Interactive and ALICE Enables Joint Customers to Deliver Seamless Hotel Services share this article Photo: Crave Interactive Las Vegas – Crave Interactive today announced an integration partnership with ALICE hospitality platform. The integration between ALICE and Crave Interactive is the perfect union of two complementary hospitality technology innovators empowering staff and enhancing the guest experience like never before. Crave Interactive solutions enhance the guest experience by providing an easy-to-use, paperless, digital guest info...

Supplier News21 April 2021 Viceroy Hotel Group chooses Crave Interactive’s AppLess™ contactless mobile ordering and digital directories for its hotels around the globe. share this article Photo: Crave Interactive March 2021, London, Crave Interactive, a leading global hospitality technology company, has signed agreements with Viceroy Hotels to provide digital room compendiums and in-room dining ordering solutions to the Viceroy hotel portfolio using its innovative AppLess™ solution across all their bedrooms. From chic suites in city centres to sumptuous villas in the Carib...

Crave Interactive is a leading developer of digital service solutions for the global hospitality industry. Its cloud-based platform delivers over 800 million guest interactions per year.

Collecting data effectively and using it intelligently can have a transformational effect on hospitality businesses. A huge advantage to businesses that take a digital approach is the amount of customer data at their disposal that provides them with vital insight into their customers’ purchasing habits and helps them target them more effectively with marketing campaigns. Prask Sutton, founder and CEO at Wi5 says the huge amount of data collected by mobile payment systems alone is already being used by operators to great effect. “Even something as basic as seein...

It’s taken a pandemic, but hospitality operators are finally beginning to understand the power of digital and the wealth of data it generates Sadly, the industry will emerge leaner from the pandemic, but it has forced operators to embrace digital. This new-found understanding of how technology and intelligent use of the data it generates can improve both the customer experience and the bottom line will help many operators survive and hopefully thrive in the coming months and years. Mobile payments and ordering have helped operators serve customers safely and effi...