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Integration Partnership Between Crave Interactive and ALICE Enables Joint Customers to Deliver Seamless Hotel Services


Integration Partnership Between Crave Interactive and ALICE Enables Joint Customers to Deliver Seamless Hotel Services
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Photo: Crave Interactive
Las Vegas – Crave Interactive today announced an integration partnership with ALICE hospitality platform. The integration between ALICE and Crave Interactive is the perfect union of two complementary hospitality technology innovators empowering staff and enhancing the guest experience like never before.
Crave Interactive solutions enhance the guest experience by providing an easy-to-use, paperless, digital guest information and service request platform. The contactless platform includes room service ordering, hotel information, guest directory, local information, and much more. Today this is either delivered with AppLess™, on the guests own mobile phone accessed with a QR code, or on the award-winning Crave in-room tablets. Today, more than ever, Hoteliers are looking for ways to use te ....

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Viceroy Hotel Group chooses Crave Interactive's AppLess™ contactless mobile ordering and digital directories for its hotels around the globe.


Supplier News21 April 2021
Viceroy Hotel Group chooses Crave Interactive’s AppLess™ contactless mobile ordering and digital directories for its hotels around the globe.
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Photo: Crave Interactive
March 2021, London, Crave Interactive, a leading global hospitality technology company, has signed agreements with Viceroy Hotels to provide digital room compendiums and in-room dining ordering solutions to the Viceroy hotel portfolio using its innovative AppLess™ solution across all their bedrooms.
From chic suites in city centres to sumptuous villas in the Caribbean, Viceroy s hotel portfolio comprises 13 hotels today, with 4 more currently under construction. The roll-out has already begun with two hotels now benefiting from Crave s technology: Sugar Beach, a Viceroy Resort in St Lucia and Viceroy Chicago. Others will follow in the coming months. ....

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How restaurants can use customer data effectively for their marketing


Collecting data effectively and using it intelligently can have a transformational effect on hospitality businesses.
A huge advantage to businesses that take a digital approach is the amount of customer data at their disposal that provides them with vital insight into their customers’ purchasing habits and helps them target them more effectively with marketing campaigns.
Prask Sutton, founder and CEO at Wi5 says the huge amount of data collected by mobile payment systems alone is already being used by operators to great effect. “Even something as basic as seeing which popular things are ordered together can help operators increase average transaction values by offering add-ons and creating offers,” she says. ....

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