How To Create The IKEA Effect: CX Experience Customers Will Appreciate
More and more customers are attracted to and embracing a do-it-yourself customer service experience, known as self-service.
Source: forbes.com
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Selectivity Is The Ultimate Aphrodisiac
Speed daters who romantically desired most of their potential partners were rejected quickly and overwhelmingly, according to a new Northwestern University study. Conventional wisdom has long taught that one of the best ways to get someone to like you is to make it clear that you like them.
Source: science20.com
Too much choice is confusing and unsustainable
Ford’s simple Model-T offering in black teaches much to modern supply chain agents
Source: irishtimes.com