How To Create The IKEA Effect: CX Experience Customers Will Appreciate
More and more customers are attracted to and embracing a do-it-yourself customer service experience, known as self-service.
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More and more customers are attracted to and embracing a do-it-yourself customer service experience, known as self-service.
New Delhi: Hinduja Group company Hinduja Global Solutions Ltd (HGS) will divest its healthcare services business to funds affiliated with Baring Private Equity Asia (BPEA), based on enterprise value...
To create and operationalize digital marketing and care strategiesHGS Digital LLC, a business unit of Hinduja Global Solutions announced a strategic partnership with Sprinklr, the Customer Experience Management (CXM) platform for modern enterprises. Sprinklr and HGS Digital will have a long-term managed services partnership to help the world's most valuable brands develop and operationalize social care strategies while maximizing their software investment. HGS Digital has been helping clients architect and successfully implement holistic digital experience strategies and tools since 2003. Sp...