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Malaysia has enormous potential to rise as a vibrant economy. It has the necessary ingredients like resources, a skilled workforce and good economic fundamentals. ....
Chief experience officers (CXOs) are responsible for ensuring positive experiences for both customers and employees of a company. They drive customer experience and employee experience and manage exceptional brand experiences. CXOs perform five key roles, including catalyst, champion, guider, designer, and orchestrator. They develop strategies and procedures to help companies create a customer-centric culture and acquire and retain customers. The CXO should possess strong leadership and communication skills, be information-driven and technically smart, able to work collaboratively as a team, calm under stress, and have a growth mindset. ....
This article presents a list of nine data analytics tools used by data analysts and data scientists. The tools range from open-source programming languages like Python and R to commercial software like SAS, Microsoft Excel, and Power BI. The article also discusses AI data analytics tools, including Apache Spark and Jupyter Notebook. ....
The Indian School of Business (ISB) has launched a Certificate Programme in Digital Transformation, a 12-week online programme that aims to provide a comprehensive understanding of technological disruptions across industries. The programme is designed for professionals who want to enhance their grasp of the tools, perspectives and philosophies of digital transformation to oversee transformational projects. ....