Invoca buys contact center AI startup DialogTech for reported $100M
Invoca buys contact center AI startup DialogTech for reported $100M SHARE Invoca Inc., a well-funded provider of contact center analytics software backed by Accel, has acquired another startup in the contact center analytics market called DialogTech Inc. for a reported $100 million. Invoca announced the acquisition today without disclosing the deal size. The transaction’s $100 million price tag was reported by TechCrunch. Invoca makes artificial intelligence software that enables companies to analyze contact center representatives’ conversations with shoppers to ...