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Southwest Airlines is offering a new appeasement to some customers after last week's glut of cancellations while the misplaced baggage fiasco could grind on for days longer.
Southwest Airlines has been sued by a passenger, Eric Capdeville, who said the airlines failed to refund passengers left stranded when it canceled more than 15,000 flights late last month
Southwest Airlines has been sued by a passenger, Eric Capdeville, who said the airlines failed to refund passengers left stranded when it canceled more than 15,000 flights late last month
In the suit, Eric Capdeville claims he and his daughter were supposed to fly from New Orleans to Portland on December 27, but their flight was canceled.
Southwest's bottom line is about to get a mile-high clubbing.