If intentions ruled, the federal government would have the highest customer experience ratings anywhere
The ITIF, analyzed federal customer service and found the government needs to strengthen measuring digital services effectiveness.
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The ITIF, analyzed federal customer service and found the government needs to strengthen measuring digital services effectiveness.
The Senate Aging Committee is conducting oversight to get agencies to comply with the rules.
Eric Egan and Roberto Strada share how their time pieces have become trusted companions in their travels.
Our May/June 2022 issue is our biggest in 14 years, and it’s on newsstands now.
With the help of video game software developer Unity, the Orlando Economic Partnership is creating an interactive 3D map of the entire Orlando, Fla., region to show to companies who may want to locate in the area.