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from the statement tonight. >> and we might never learn. you mentioned the 24 phones that were turned over by, you know, with the permission of those agents or against their will. do we have an expectation that they're recoverable at this point? do you have any sense of of what might be on those phones that is still relevant to this investigation? >> i've been told the phones are restored to factory settings because of what they did system wide to all of the phones in early 2021. it's not clear what can be recovered. but i understand this investigation goes on. we should point out that's criminal investigation. they have said it's kranl criminal investigation. what the doj's idea doing to get to the text messages, why it's criminal. that investigation in itself a black box. and many members of congress have called for the dhs-ig to be
we could see any of the communications that those agents would have exchanged that day since we know 24 phones are in the possession of the office. >> that was my follow up question, either the texts were erased or weren't. is there a suspicion or hope by investigators that some of them may have been preserved on the 24 phones that were turned over? >> yeah, i think that's the hope or if it's not text messages, perhaps there's other information that you could get from these phones. but basically looks like it got to the point where they wanted to get in and see for themselves what kind of systems upgrade would have taken out all of these communications across all of these phones. and so now they're trying to see if there's a way they can get into it. remember, there was a big question about whether or not we say erased. it wasn't that they had been manually gone in and deleted texts. according to secret as much as, when they did the upgrade, they scored everything basically back to factory settings.
two about abiding by one's oath and owning up to one's duty. >> julia ainsley, talk to me about your new reporting. we've been talking a lot about these missing national intelligence text messages from secret service. what do you have? >> we understand there was actually a warning to all secret service officers before they started about that data integration, that extraordinary all of their phones back to their factory settings. they were sent an email in early december of 2020, another one in january, saying, you have to -- according to the federal records act -- preserve your information. that would be anything that falls within the level that would fall to the national archives, something that needs to be archived. something that would be about january 6th, definitely archived. maybe a food order to your colleague running out, doesn't have to be archived. these are all things that were well established in these e-mails. and then we learned that on february 4th, they got another email, specifically telling them
a mixed message in a time of crisis, lester. >> anne thompson, thank you. we'll turn now to the growing pressure on the secret service over those deleted text messages the january 6th committee is asking for. the committee suggesting the secret service may have broken the law kristen welker, what is the committee saying >> reporter: lester, the committee is saying the secret service may have violated the federal records act. the committee's new criticism comes after receiving just one text message that they requested related to january 6th. tonight, a senior secret service official tells nbc news employees received two emails reminding them to preserve records on their phones before they were, quote, restored to factory settings, as part of a planned reset. an email last year specifically instructed to preserve all communications from january 6th but it was unclear if that was sent after the deletion already happened the secret service says nothing malicious occurred meanwhile, tomorrow
received at least three emails, including one before the insurrection -- >> wow. >> -- instructing them to preserve all records on their electronic devices. that's as clear as it gets. the first came in early december of 2020, according to the source, ahead of a pre-planned data migration that would essentially restore all devices to their factory settings. the next came in january, though the exact date is unclear. both emails reportedly included reminders that federal employees have a responsibility to preserve their records and included instructions on how no do so. though neither email mentioned the insurrection, a third email on february 4th reportedly instructed all employees to preserve communications specific to january 6th. by that point, several congressional committees had already requested secret service records from that day. but the agency claims the data
>> an update on the story that is the talk of washington. a senior secret service official tells nbc news that employees received at least three emails including one before the capitol attack instructing them to preserve all records on electronic devices, the first in december 20620, according to the source, ahead of a pre-planned data migration that would essentially restore all devices to the factory settings. >> the next came in january, though the exact date is unclear. both emails reportedly included reminders that federal employees have a responsibility to preserve the records and included instructions on how to do so. so neither email mentioned the insurrection, a third on february 4th reportedly instructed all employees to preserve communications specific to january 6th. by that point, several congressional committees had requested records but the agency claims the data migration had already taken place by then and