Failure Epically News Today : Breaking News, Live Updates & Top Stories | Vimarsana

all of that is coming up. but first -- >> you're here today. your ceo didn't want to show up. >> i want to sincerely apologize impacted by this. caused a loft of anguish. >> people want to know if we're going to invest in this system so it won't happen again. >> we need to invest in technology and also in our operational system because the winter operations were too much for us. >> it was a failure epically from top to bottom. >> it's obvious that ya'll messed up and your customers, they expect you to fix it. >> neil: all right. the fix is not in, at least not yet. a south airlines n...

a warm welcome to our viewers joining us in the united states and all around the work. i'm bianca nobilo from london. max foster has the day off. just ahead -- >> roads are damaged, people are dying. now is the time to explore all possible avenues to get aid and personnel into affected areas. special counsel jack smith has issued a subpoena to former vice president mike pence seeking documents and testimony in the january 6 investigation. >> president biden visited the state of florida on thursday where he sought to drive home the message that he wants to protect social security an...

December meltdown. >> i'm deeply sorry. i humbly apologize. it was a failure epically from top to bottom. >> reporter: the pilots union says that it sounded the alarm about southwest's flawed systems for years, but were ignored. >> poor performance was condoned, excuses were made. processes atrophied. core values were forgotten. >> why didn't you do anything about it? >> thank you, senator. we were addressing part of those issues. obviously it was unsuccessful with some of the crew scheduling. we hadn't invested in those areas. >> well, again, because you did not listen to those warning, catas...