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Pandemic pressure is pushing brands to hire ad agencies again


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Brands like J. Crew and Splenda are shifting back to ad agencies, in a bright spot for the industry.
The pandemic pressured brands to cut costs and gain intel on competitors, and in-housing is costly.
But the in-housing trend isn't going away entirely.
In the summer, Splenda hired a social-media agency for the first time, Max Connect Marketing.
Splenda had always handled its social-media marketing internally. But the pandemic increased the need for companies to communicate with their customers on social channels, and the sweetener wanted to keep tabs on what other consumer brands like Taco Bell and Kraft Heinz were doing, said Matt Thompson, the senior manager of social media for Splenda's parent company, Heartland Food Products Group.

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Importance of ethical brand representation | Advertising


Photo by Mark de Jong on Unsplash
A myriad of brands get caught in a crossfire, sometimes warranted, sometimes unwarranted. Some brands’ campaigns trigger dissent in a particular group or community, while others’ logos seem vulgar in the eyes of the beholder.
 
A case in point is the recent controversy around the Flipkart-backed brand – Myntra’s – logo. To many, the logo represented the ‘M’ from the brand’s name, until NGO activist Naaz Patel said that it resembled female genitalia and deemed it offensive to women. Myntra ended up changing the logo.
 
Unsurprisingly, Patel’s petition sparked several conversations about when a brand should undergo the trouble to right the wrong of a single individual’s perception.

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Detailed text transcripts for TV channel - MSNBC - 20170218:15:38:00

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