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Air Canada Ordered to Pay Passenger Damages After Chatbot Lied About Bereavement Discounts

Published: February 16, 2024

The Tribunal judge said Air Canada’s suggestion that the chatbot was a “separate legal entity responsible for its own actions” didn’t make sense.

Source: gizmodo.com

Related Topics:

United KingdomJake MoffattAir CanadaTicket Refund ApplicationCivil Resolution TribunalBritish ColumbiaAir CanadaRefund ApplicationJake MoffattEreavement FlightInstant MessagingInternet BotHristopherc RiversNatural Language Parsing

Air Canada AI chatbot lies to passenger about bereavement discounts

Published: February 16, 2024

The airline has to pay damages after a judge rejected Air Canada’s suggestion that the chatbot was a “separate legal entity responsible for its own actions”

Source: qz.com

Related Topics:

United KingdomJake MoffattAir CanadaTicket Refund ApplicationCivil Resolution TribunalBritish ColumbiaAir CanadaRefund ApplicationJake MoffattEreavement FlightInstant MessagingInternet BotHristopherc RiversNatural Language Parsing