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But dean s life, it just feels so hard. you re all right. all you want for people is to have some dignity, you know? 0h, are you okay? that s a tough story. despite it all, this hub isn t about misery. it s about help. just a thank you goes a long way. and i do appreciate the work you ve done for me. you re welcome. the work never stops. teresa is here to check that all of her benefits are up to date. how much are you paying for that? £350 for the gas and electric. basically, it s living hand to mouth. it s so cold, brett. winter s here. anita and the kids have all been ill. i m exhausted with it. absolutely exhausted. she s on the way to the food bank. the food bank that she was donating to just a year ago. i think my hands are just starting to get the feeling back in my fingertips. ....
Have you seen worse than this? this is the worst that we ve dealt with. this place is off the scale. huge amount of mould. the damp s grown up, all of the walls. courtney and carole are here to help a woman who s been living, existing, here with her two dogs, like this, for two years. she s got asthma. she s got pleurisy at the minute because of the damp. and the state of this place. so she can actually speak to her upstairs neighbour. oh, really? while she s in the bath, as you can say, we ve got no ceiling. so she s not been able to use a bath or a bathroom for over two years now. with support from the hub, the tenant has been offered a new place in a new build. but there s a problem no dogs allowed. if you re living on your own, that s your family, isn t it? definitely. and she s had to give it up. almost 15 years, they re like her children, the only family really that she s had, and she s had to give them upjust to be in ....
To take it up over £200. oh, my goodness. and that s how much you spend, isn t it? despite all the kindness and support, there s no hiding the fact that this is also a place where too many people are feeling desperate. what would they do without it? i would have given up by now, to be fair. i would have. aye, i would have. sorry. i don t like talking like that. i shouldn t feel like that. newcastle s west end is a strong, multi ethnic community. it has a recent history of regeneration, some new housing, community investment. but the old problems are still evident. this is among the most deprived places in a region where child poverty is the highest in the uk. i m around at theresa s. hi, theresa. how are you? ....
Yeah, absolutely. there are plenty of people struggling here. but dean s life, it just feels so hard. you re all right. all you want for people is to have some dignity, you know? 0h, are you 0k? that s a tough story. despite it all, this hub isn t about misery. it s about help. just a thank you goes a long way. and i do appreciate the work you ve done for me. you re welcome. the work never stops. teresa is here to check that all of her benefits are up to date. how much are you paying for that? £350 for the gas and electric. basically, it s living hand to mouth. it s so cold, brett. winter s here. anita and the kids have all been ill. i m exhausted with it. absolutely exhausted. she s on the way to the food bank. the food bank that she was donating ....
Joan is a benwell lass, a benwell legend. to take it up over £200. oh, my goodness. and that s how much you spend, isn t it? despite all the kindness and support, there s no hiding the fact that this is also a place where too many people are feeling desperate. what would they do without it? i would have given up by now, to be fair. i would have. aye, i would have. sorry. i don t like talking like that. i shouldn t feel like that. newcastle s west end is a strong, multi ethnic community. it has a recent history of regeneration, some new housing, community investment. but the old problems are still evident. this is among the most deprived places in a region where child poverty is the highest in the uk. ....