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Digital exclusion and disability - how can the tech sector tackle the divide? (2/2)

In the second of this two-part series exploring the disabled digital divide, we look at how the tech industry can help.

United-kingdom , John-hughes , Partnerships-at-communities-community-integrated-care , Business-disability-forum , Corporate-social-responsibility , Community-integrated-care , Ethics , Egulation , Igital-skills-and-training , Udio ,

Prompt engineer, the hottest new job in tech, is already almost obsolete

Prompt Engineers - do businesses need them? What does the job entail? And is it worth it? Zoho's Raju Vegesna brings some hard realities to counter the...

Jon-reed , Joe-mckendrick , Accenture , Forbes-advisor , Zoho , Artner-zone , Igital-skills-and-training , Cm-and-the-digital-future-of-work , Achine-intelligence-and-ai , Udio ,

ICT pundits want to hear concrete plans during #SONA2024

While president Cyril Ramaphosa has not shied away from talk about the potential of the ICT sector, pundits aren’t too optimistic about expectations of tonight’s address.

Stellenbosch , Western-cape , South-africa , Cape-town , Johannesburg , Gauteng , South-africans , Alderman-james-vos , Rabelani-dagada , James-vos , Mondli-gungubele , Mark-walker

Privacy and trust are paramount if AI-augmented tech is to deliver its potential

Dashcams have been an integral part of logistics, but the introduction of AI brings both potential and fear of change. Samsara's Lawrence Schoeb shares how...

France , United-kingdom , Germany , Nicholas-thompson , Sanjit-biswas , David-serach , Union-congress , Chalk-mountain , Serach-director , Physical-operations , Supply-chain-director , Trades-union-congress

Southern Europe has become a leading digital hub for CIOs

Sun, sea, sand and education. CIOs discuss how Portugal, Spain and Greece are hubs for digital talent

Portugal , Berlin , Germany , Barcelona , Comunidad-autonoma-de-cataluna , Spain , Tallinn , Harjumaa , Estonia , Madrid , Poland , Lisbon

Salesforce CMO Sarah Franklin and the Trailblazers building new careers in tech

We spoke to Sarah Franklin, Salesforce CMO, at last month's TrailblazerDX conference about the impact of the company's Trailhead skills program.

Netherlands , Samara , Samarskaya-oblast- , Russia , Sarah-franklin , Marc-benioff , Kym-corwin , University-of-montana , Senior-salesforce-consultant , San-francisco , Aim-higher , Executive-director

Trim the long tail

Peter Coffee of Salesforce explains why number-crunching needs to look beyond budget snipping and explore simplifying the vast array of applications...

Benchmark-report , Harvard-business-review , Mulesoft-report , Salesforce , Artner-zone , Igital-skills-and-training , X-and-application-design , Igital-enterprise-in-the-real-world , Udio ,

British Government department DEFRA finds NextGen talent with ServiceNow skills programme

The Department for Environment, Food and Rural Affairs (DEFRA) was struggling to compete with the private sector to attract ServiceNow talent - so it decided it would help train the next generation of talent.

Bulgaria , United-kingdom , Essex , Britain , Gary-kinsella , Diana-tomova , Servicenow-nextgen , Rural-affairs , Civil-service , Servicenow-customer-service-management , Civil-service-commission , Britain-department-for-environment

Options and agency turn businesses into sticky software customers

How does software drive customer loyalty? Raju Vegesna of Zoho explains what makes enterprise software sticky for customers.

Zoho-one , Zoho , Artner-zone , Igital-skills-and-training , Rm-and-customer-experience , Loud-platforms-infrastructure-and-architecture ,

The revenge of the business process expert - have process mining tools revived an underrated craft?

Ages ago, I advocated for the business process expert - and got it wrong. But process mining and execution tools like Celonis and SAP Signavio bring back the old debate: we need process experts, not product configurators.

London , City-of , United-kingdom , Phil-fersht , Avantra-john-appleby , Phil-wainewright , Hfs-research , Consultant-at-enowa , Deutsche-bank , Celonis-world-tour , John-appleby , Senior-process-mining-consultant