KOFY On The Money November 27, 2017
The store. Is it faster . Is it easier . S cheaper . Courtney rea it to the test and thats our cover story today. Retail test. Walmart and target. Macys and kohls. Home depot and lowes. Online pickup in store option. No matter which we shopped, the experience was consistent. It was the same case for each retailer we tested. 42 minutes. Target was 45. Not all experienc a call fro order is ready for pickup except for one item. That happened at chicago lowes too. Ordering online is supposed to be convenient, but each team thought it was more cumbersome part. Your pickup store, so this isnt closes...