CNN CNN Newsroom Live September 4, 2021 07:15:00
>> reporter: the governor committed to a full investigation. a promise relatives will not let them forget. >> why didn't you contact anybody for help? let somebody know what was going on. contact one person. people shouldn't be treated like that. you should be held accountable. >> reporter: we reached out several times to bob dean, the owner of the nursing homes and this warehouse facility, for comment and any explanation for what happened here. he didn't respond to us, but he did tell cnn affiliate wvue, quote, we did really good with taking care of people. brian todd, cnn, independence, loui...