CSPAN3 Politics Public Policy Today December 17, 2014
Complaint log their observations. That complaint log is kept, and it is reviewed through our Organizational Assessment and improvement program, and all of the complaints are followed up on in a timely manner. Of course, there are other ways to do it. Weve received a variety of letters from individuals expressing concerns about specific issues at cemeteries, and we apply the same level of aggressive resolution to those complaints as well. Do you respond to individuals . Oh, yes, sir. We respond to individual letters absolutely. How long does it take . Is it on a timely basis . Give me an exampl...