Covid-19 issues behind record high in complaints to firms, survey finds
A record 34 of people would be willing to pay more for better service, according to the UK Customer Satisfaction Index.
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A record 34 of people would be willing to pay more for better service, according to the UK Customer Satisfaction Index.
A record 34 of people would be willing to pay more for better service, according to the UK Customer Satisfaction Index.
A record 34 of people would be willing to pay more for better service, according to the UK Customer Satisfaction Index.
A decline in the availability of cars during a year hampered by COVID-19 and supply constraints has been blamed for record automotive customer complaints in 2021.
Pets at Home has pipped First Direct to the post and been hailed as the top UK business when it comes to satisfying customers, the Institute of Customer Service, said.