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5 Ways Learning Management Systems Embedded in Your PMS Help Jump-Start Onboarding

Independent hoteliers are looking for impactful ways to train tomorrow’s workers – and fast. Hotel leaders must find ways to shorten training time and improve worker decision-making, starting with how they interface with on-property technology. The hotel property-management system typically has the most significant learning curve for new hotel workers, and it’s up to PMS developers to design systems that help new employees easily acclimate to their property’s ecosystem. In this environment, learning management systems and the freedom they provide to new learners have come into play.

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North America Hotels Leveraging Maestro PMS's Revolutionary GuestXMS Features to Improve Communication and Boost Guest Engagement

Maestro PMS, the leader in cloud hosted, All In One, private cloud and on-premise property-management systems for independent hotels and luxury resorts, conference centers, vacation rentals, and multi-property groups, continues to help elevate hotel operations through expanded communications provided by its Guest Experience Management solution, or GuestXMS. This complete, seamless engagement hub provides hotels with two-way SMS communication between staff and guests, along with expanded internal communication capabilities for hotel operators. GuestXMS’s ability to track and resolve every aspect of guest engagement, from reviews to inquiries and even complaints, all under one program, has improved hotel reaction times and elevated review scores across the board.

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Interdepartmental Communications & Two-Way Staff Messaging will Elevate Hotel Operations in 2024

Thanks to technology, today’s hotel operators are breaking down departmental barriers and adopting a centralized database approach to have a game-changing impact on efficiency. This technology becomes even more transformative when coupled with two-way text messaging between hotel staff and guests. Such digitalization is revolutionizing how hotels manage guest information and communication, and it is leading to a remarkable enhancement in overall guest satisfaction.

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Maestro PMS Partners with Hotel Mogel Consulting to Ensure Client Success Through Process Innovation

Maestro PMS has partnered with Hotel Mogel Consulting Ltd. to externally evaluate hotel operations and ensure that owners are getting the most out of their technologies to maximize team productivity. As part of its core commitment to customer service and helping its clients succeed on all fronts, this partnership represents yet another way that Maestro continues to be a leader in hotel technology.

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Key PMS Features Independents Must Consider Budgeting for in 2024

The end of the year is fast approaching. Hoteliers are setting their goals for 2024, with increased communication and transparency between departments high on their list of goals for new technology. The current state of hospitality is leading operators to embrace a fast, reactive approach to hotel management, which thrives on nimble decision-making supported by technology and light automation. Technology now exists to help hoteliers run their properties in a lean, more efficient manner than ever before—if their Property Management System can handle it.

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Maestro Seeing Growth in the U.K. Hotel Market Due to All-In-One PMS, Unified Guest Experiences

Coming off the heels of the Independent Hotel Show in London last week, Maestro PMS is seeing a surge of new business across the United Kingdom. Already the global provider of Web Browser based cloud and on-premises all-in-one property-management system for independent hotels is signing deals post event and the outlook for growth in this region shows no signs of slowing.

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Maestro to Showcase its All-In-One Cloud or On-Premises PMS with Unified Guest Booking Journey at Independent Hotel Show London

Next week at the Independent Hotel Show in London, Maestro PMS will play host to global hoteliers looking to learn more about the company’s Web Browser based cloud and on-premises all-in-one property-management system for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups. Operators interested in seeing the latest PMS innovations should plan to meet with Maestro October 16 – 17 at Olympia London in Stand #1530. On display will be a new “Touch” interface available across any device equipped with a touch screen (mobile devices, tablets, laptops, and more), mobile apps and mobile guest messaging, single guest itinerary building, kiosk check in, a unified guest booking journey across the entire operation and the freedom to move to any new environment as future business demands dictate.

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North Yorkshire's Luxurious Rudding Park Spa Hotel Improves Operational Transparency and Efficiency Using Maestro All-In-One PMS

Rudding Park, a privately owned luxury spa and golf resort in Harrogate, North Yorkshire, England, has taken great strides to invest in technology and keep pace with new operational challenges. The resort offers 90 guestrooms and suites, a destination spa, two restaurants, a kitchen garden, a private cinema, two golf courses, and multiple meetings and events venues spread across 300 acres of landscaped gardens and woodlands. To improve the management of these facilities, improve operational efficiency, and optimize revenue generation, Rudding Park turned to Maestro PMS.

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How Sharing Information Between Hotel Departments Via Tech is Changing the Future of Hospitality

Hoteliers have become accustomed to seeking excellence within each department, with each group internally supporting the other through consistency and diligence. However, today’s operations call for greater collaboration than in years past. Individual workers today have much greater responsibility and face more scrutiny from managers and guests. Hotel workers are expected to oversee multiple aspects of hospitality simultaneously, and roles spanning multiple departments are becoming more common. In this environment, sharing information has had a transformative effect on business.

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Why Full Service & Luxury Independent Hoteliers are Going 'All In' on All-in-One Tech

Independent luxury and full service hotel and resort groups are not willing to settle for less regarding operations technology. Still, their search for the best tools for the job has left many operators bogged down in complexity as they manage too many disparate systems at once. No hotelier can circumvent the rising complexity of operations today, but independents need more time and support to navigate these challenges and remain profitable. Rather than seeking individual tools to improve hotel operations and efficiency, today’s independent operators are choosing to consolidate and focus on all-in-one technology, starting with their property-management system.

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