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The disconnect between diversity commitments made at the executive level and the day-to-day experiences of many Black employees on the frontlines is often a lack of buy-in from managers.
San Francisco author Rob Volpe reads from his new book, "Tell Me More About That." It's about the steps to follow to be empathetic in the moment of conversation with other people, told through my own personal stories. It came out on February 22, 2022.
In "Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time," Ray Volpe offers five steps to solving the empathy crisis.