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It's possible the coronavirus pandemic may have one positive impact after all.

Illustration: Alexandra Bowman for HuffPost; Photo: Getty Bent Not Broken is a look back on the first year of the COVID-19 pandemic and how it has disrupted our mental health, plus advice on how to manage our well-being moving forward. The pandemic has transformed how we think and talk about mental health, particularly as more people have developed chronic stress, anxiety and other issues over the last year. Of the more than 500,000 people who took a depression screening between March and September 2020, around 8 in 10 people scored with symptoms of moderate to severe depression, according to...

The emotional impact of the coronavirus cannot be understated. Here are the main problems experts are worried about.

Jan 4, 2021 5:00 AM PT I had a delightful conversation last week with Thomas Wieberneit, Marshall Lager, and Ralf Korb on CRMKonvos. These CRM Gurus and I were talking about the future of CRM and some of my recent research when the topic of value pricing came up. I didn't have a strong opinion about value pricing, in fact I haven't thought about it a lot. It's the idea that CRM products should be priced according to the utility they deliver, which sounds good, but it raises a lot of questions too. For instance, who gets to determine the value received and, while we're at it, what is the right...

Connie Bilyeu, beloved Springfield music teacher, remembered as a mentor, friend Claudette Riley, Springfield News-Leader © Submitted photo Connie Bilyeu Tributes filled social media Monday following the death of a beloved Springfield music teacher and the revered matriarch of a musically gifted Ozarks family. Consuelo Lane Bilyeu, known to friends and family as Connie, was 78. She died shortly before 2 a.m. Monday of complications from COVID-19. Bilyeu, a gifted singer, grew up performing in church and with the gospel group called the Waymakers. She taught vocal music fo...