Opinion | Welcome to the New Economics of Tipping
Changes in technology and custom have shifted the balance of power away from customers.
Source: nytimes.com
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Changes in technology and custom have shifted the balance of power away from customers.
Tipping is widespread in the US and is present in Israel, but considered downright rude in Japan, South Korea, and China. Economists have also long struggled to explain tipping.
The evidence is mixed—and the practice varies widely across the world | International
As the pandemic eases, data suggests customers may no longer see service workers as deserving of “hazard pay.”