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From fake American accents to AI, Indian BPO sector has come a long way

Call it Outsourcing 2.0, which can take India from once being the telemarketing voice of American companies to becoming in near future their very brains. A far cry from early captive units of American MNCs in India, the GCCs have now embedded themselves deeper within business functions, moving up the value chain to deliver higher-value processes.

Tirunelveli , Tamil-nadu , India , Vadodara , Gujarat , Ahmedabad , Kozhikode , Kerala , Germany , Lucknow , Uttar-pradesh , Mysuru

The consultant conundrum

THERE is often criticism of how governments, including ours, use big-name consultant firms to conceive major plans.

Boston , Massachusetts , United-states , Malaysia , Malaysian , Anwar-ibrahim , Mimos-berhad , National-digital-identity , Shell , Big-con , Consulting-industry-weakens , Datuk-seri-anwar-ibrahim

Union to Eric Adams: Drop Dead

One of the New York mayor’s Big Labor backers is suing to block modest job outsourcing amid the migrant crisis.

New-york , United-states , Eric-adams , Office-of-management , City-hall , North-america , Northeast-us- , New-york-state , Contracts-orders , Non-government-contracts-orders , Corporate-industrial-news , Outsourcing

House Committee: U.S. Must Revoke Free Trade with China, Hike Tariffs

The United States ought to hike tariffs on China and revoke its free trade policy, the House Select Committee on the CCP recommends.

United-states , China , America , Chinese , American , Joe-biden , Seth-moulton , Michael-stumo , Georgew-bush , Josh-hawley , Andy-barr , Carlos-gim

TOKYO -- Japanese human resources service company Outsourcing aims to take its shares private through a management buyout with Bain Capital, which wil

Japan , Tokyo , Japanese , Haruhiko-doi , Tokyo-stock-exchange , Bain-capital , Staffing , Agency , Outsourcing , Undergo , Bain-backed

National Defence receives largest cut in first wave of federal spending review

Of a $500-million reduction this fiscal year from previous spending plans, cuts to Anita Anand’s former department account for $211.1-million

Adazi , Adazu-novads , Latvia , Canada , Ottawa , Ontario , Canadian , Canadians , Don-drummond , Chrystia-freeland , Kelly-mccauley , Bill-matthews

Romania Outsourcing Industry Employee Numbers Rose 10% in 2023

The average number of employees in the local services outsourcing industry went up by 10% in 2023, salaries increased by 9% and the personnel turnover rate dropped to 14% in the first half of this year, from 18% in the same period of 2022, reveals a report by the Association of Business Service Leaders in Romania (ABSL) representing companies in this field in Romania.

Romania , Romanian , Advertising-sales-department , Subscriptions-department , Association-of-business-service-leaders , Business-service-leaders , Outsourcing , Eadcount , Urnover ,