New partnership mobilizes AI and enterprise information management to tackle inbound communications challenge
New partnership mobilizes AI and enterprise information management to tackle inbound communications challenge Media Macro 4 and Charta Porta to offer automated ‘virtual mailroom’ solution Crawley, UK, February 3, 2021 – A new partnership between Macro 4, a division of UNICOM® Global, and Charta Porta, a value-added consultancy which specializes in document automation technologies, marries AI-driven Natural Language Processing (NLP) with Macro 4’s enterprise information management (EIM) suite. This creates an intelligent automated solution for handling the influx of inbound email, SMS...