Page 37 - Partner School News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Or it would go to any of our 64 Customer Service reps and the rep would connect them to the Language Line interpreter at this. 311 we have 5 bilingual chinese rep and 3 Spanish Speaking rep and when we put any posts for employment we always encourage the sign Language Interpreters and others. We have nearly 1. 5 million calls and have those we have 16 thousand plus that required assistance other than english. This represents about 1. 1 percent of calls that were placed to 311. We did incur the language. We monitor the Language Line calls we have to make sure their answering quickly so we do mo...

Breed present, campos present, chiu present. Cohen present, farrell present, kim present. Mar absent. Wiener present. Yee present. The president you have a quorum. I would like to welcome our new supervisors. Could you please join us in the pledge of allegiance. We pledge allegiance to the flag of the United States of america, and to the republic for which it stands. Indivisible, one nation, under god, with liberty and justice for all. Colleagues we have our number twentieth, december 4, december 11 minutes. Those minutes are approved. Madam clerk are there any communications . No communicatio...

Breed present, campos present, chiu present. Cohen present, farrell present, kim present. Mar absent. Wiener present. Yee present. The president you have a quorum. I would like to welcome our new supervisors. Could you please join us in the pledge of allegiance. We pledge allegiance to the flag of the United States of america, and to the republic for which it stands. Indivisible, one nation, under god, with liberty and justice for all. Colleagues we have our number twentieth, december 4, december 11 minutes. Those minutes are approved. Madam clerk are there any communications . No communicatio...

Interpreters and others. We have nearly 1. 5 million calls and have those we have 16 thousand plus that required assistance other than english. This represents about 1. 1 percent of calls that were placed to 311. We did incur the language. We monitor the Language Line calls we have to make sure their answering quickly so we do monitor that and we do in partnership with the other departments we had complaints of our reps not connecting quickly enough so at this point we see an average of connecting time of 30 seconds the wait might be longer, however, and if any reps wait for over 3 minutes we ...

Competitive edge our ambassadors and interpreters are out on the streets everyday trying to talk to communities residents and others about language rights and services and our cb o partners are out there doing the work of clients also telling me that you know, i have the right to request translation and interpreter. My ideal would be to have every single employee tell them they can assess those services and we can move forward with the Community Partners theyre doing the heavy lifting in educating our residents. Im proud to support them but we have to Work Together to make sure its correct and...