REVIEW: The Novotel Sydney City Centre's $20m refurbishment leaves no stone unturned
The Novotel Sydney City Centre has just undergone a 20 million dollar renovation giving a Sydney CBD location a new lease on life.
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The Novotel Sydney City Centre has just undergone a 20 million dollar renovation giving a Sydney CBD location a new lease on life.
“We want guests to achieve the balance they seek during their stay. Room furnishings are flexible, allowing guests to customise their stays. We have created an environment that’s ideal for corporate travellers, families and couples. This level of dynamism in design will allow guests to truly create a home away from home, and an office away from the office,” says Kim Stredder, general manager of Novotel Sydney City Centre.
Novotel Sydney City Centre, operated by Accor, announced the completion of its $20 million refurbishment.
While many hotels brag about their restaurants, some of them take care of guest's good night's sleep with a pillow menu or sleep concierge.
Personalization. Some hoteliers might roll their eyes at the term – and with good reason. The industry loves to talk about it, but it has been very hard to achieve. Why? It is really a 2-part problem. First, you need to know what the guest will want, and second, you need to have the operational bandwidth to deliver it. Historically, real personalization has only happened at the most luxury hotels who deal with repeat VIP guests.