CSPAN3 United Airlines CEO Apologizes For Breach Of Trust May 2, 2017
Way, let alone a paying customer. As i mentioned, members of congress fly a lot so many of our constituents and those watching online, weve all been in a situation where we all just want to get to our seat, get in the air and get home as quickly as possible. But imagine almost seven hours into a long flight and you get physically ripped out of a seat you paid for and thrown off the plane and get your teeth knocked out or getting your infant child on the site and yanks a stroller out of the way and nearly hits your baby. These are recent examples of serious disturbing Customer Service breakdown...