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Author of three books about workplace topics. They testified at a hearing by the house modernization of congress committee. This is an hour and a half. The committee will come to order. Without objection the chairs authorized to declare a recess of the committee at any time. This hearing is entitled cultivating diversity and improving contention among Congressional Staff. I recognize muscle fibers to give an opening statement. One of the ways in which we retain staff is by having it be 90 degrees in here. [laughing] my apologies to each of you. Well be distributing fans to the entire audience....

City plan members increased by about 31 subscribers. Healthcare, medicine care, vantage, ppo increases by 171 subscribers and cruger senior advantage 150 were gained. So i just wanted to give you those numbers and just so you know how our Communications Work and what type of migration and activity is going on out there and theres just a ill finish up here. Vision premiere plan which was another very popular addition that we did this year we have many, many, many compliments from membership thanking us and the board forayeding this. We enrolled 10,123 members. Thats huge. And 9,000 dependants s...

They worked in h. S. S. As far as an outsideer could see. There was an additional robocall that did cause further confusion and the noise hit the target, there was definitely confusion and reaction to the letters as well as the robo calling and dis enrollment during this period from the trio plan. At the same time, we need to recognize that sutter is a partner as well, just not in the trio product at this time and we appreciate what they provide on the access plus. We do have some lessons around communications and our letters really predominantly focused on primary care physicians and they cou...

Identifying that we did lose 800 members that theres no reason that they would be in access plus because theres no difference between what access plus and trio for them and as far as network the only difference is that they have a look contribution out of the paycheck but they elected access plus still so thats an opportunity for the future and it would have been nice to have better control over sutter it was amazing control over sutter but the city was able to perform and perhaps we should talk to them earlier next year. We need to better understand in the future the complex relationships our...

Something ups and another observation is do we do auto enrollment again for those people for which the only difference would be a lower contribution so its just a thought. Its a question that they wait and explore all kinds of autoen roll and not discovered and whether we want to engage in that process again its really i think something that prolonged discussion and i would expect there would be some necessitys to bring forward if we decide to mh370 of this that direction and some engagement of this board before we make the final decision and. I wasnt look forgeron a decision. Thank you. Does ...