U.S. hotels face a host of labor issues, shortages
From self-service kiosks and cocktail-making machines to reduced housekeeping, hotels have learned to embrace leaner staff.
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From self-service kiosks and cocktail-making machines to reduced housekeeping, hotels have learned to embrace leaner staff.
Tourism is back in the U.S. -- but hotel workers are not.
Tourism is back in the U.S. – but hotel workers are not.
The more than 17,000 shortfall of workers in the city’s accommodation industry has left the unemployment rate at 6.1% – the highest among any major metropolitan area in the country — despite job growth in other industries.
Nationally, many hotels say they have been trying to increase head count—they just haven't had much luck. A May survey by the American Hotel & Lodging Association showed 82% of hotels were experiencing staffing shortages, most notably in housekeeping.