KNTV NBC Bay Area News At 6 December 3, 2013
Every time the phone rings, is another chance that sparky holland may save a life. A childs life. Were dealing with teenagers often who are calling who really are desperate for help. Reporter help to get away from physical and sexual abuse. Harland says here at the center in santa clara where shes ceo, there are 38,000 calls to the hotline each year and 100 Response Rate from the three to four people answering the phones. For us, its like being a fire or police station, you answer though calls. Reporter the countys hotline is is staffed by about 18 people on each shift answering fewer yearly c...