CSPAN Newsmakers April 24, 2016
Constitutes wait time and where we stand now. And whatalk about this confidence veterans should have that the v. A. Is addressing the problem . There still seems to be discrepancies over how the time is calculated and frustration over how it is being handled. If you ask me, the ultimate measure for any at thatand how we deal veteran is how they are satisfied with what we do. We have put together a Transformation Program where the first strategy is to improve the veteran experience. We have used some of the best companies in the world like disney, starbucks, and Procter Gamble to teach how to p...