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of BTN Europe While business travel is still fairly limited despite moves to re-open borders across the world, suppliers are touting their new safety and hygiene protocols in order to win back consumer confidence. But with so much communication around new procedures from suppliers, not to mention measures being enforced by local governments, travel managers say they – and their travellers – are getting overwhelmed and confused. Here, we take a look at just some of the actions suppliers are taking, as well as how they impact travel managers and how TMCs are helping to cut through the confusion. HOTELS AND APARTMENTS