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The Direct Booking Summit is an event that welcomes hoteliers to share their problems, find solutions and build a supportive community focussed on increasing direct bookings. Our recent summit in New Orleans was no different.
Triptease is a SaaS startup building industry-leading software for the hotel industry. The company was co-founded in 2015 by Charlie Osmond, Alasdair Snow and Alexandra Zubko and has offices in London, New York and Singapore. Triptease's most recent funding was lead by British Growth Fund alongside Notion Capital and Episode 1. The Triptease Platform is built to help hotels take back control of their distribution and increase their direct revenue. The platform identifies a hotel's most valuable guests then works across the entire customer journey - from acquisition to conversion - to make sure...
Wholesalers play an important part in hotel distribution, especially if you have large inventories to fill. But they’re also a major sore spot for the industry, with problems like rate leakage (when wholesalers pass on rates to OTAs to who undercut the ‘brand.com’ site) often creating distribution nightmares.
It’s no secret that the mobile booking process for hotels trails behind other industries in terms of speed and user experience.
Chris Peppers, Director of E-Commerce at H-Hotels.com, had a clear goal when travel began reopening in early summer 2021. He wanted to ensure visibility for his properties across all hotel metasearch channels and to show every user that booking direct is the best option.