Make Explainable AI Part of Your Customer Experience
XAI keeps AI honest, ensuring it transparently churns out the accurate and useful results you and your customers expect.
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XAI keeps AI honest, ensuring it transparently churns out the accurate and useful results you and your customers expect.
It’s only a matter of time until AI applications will become more prevalent in high-stake industries. So AI bias deserves closer examination.
This article will look at the ways that AI is being used to help protect customer privacy.
In the wake of the Pegasus Spyware controversy there were calls from many quarters for deeper control of AI by humans. Is it necessary?
PHOTO: lzf Linda C. Smith, then a doctoral student at Syracuse University's School of Information Studies, published a landmark paper in 1976 on the role of AI in information retrieval. Forty years later, her thesis came to fruition. Over the last few years, software vendors have positioned AI as the solution to every known enterprise search problems. Yet surveys carried out from 2016 to 2020 (and indeed way back to 2007) all indicate that search is not in any way a solved problem and indeed, only in a minority of cases is search regarded as very satisfactory. Why are companies prepared to ...