Career Advice: How To Become A "friction Fixer"
Tips for eliminating those annoying obstacles that get in the way of your best work
Stay updated with breaking news from Wrong Things Harder. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
Tips for eliminating those annoying obstacles that get in the way of your best work
Are you making the right things effortless and the wrong things hard? To remove friction in your organization, you may want to start thinking like a friction fixer.
Spring is not only a time for cleaning our homes, but also for decluttering organizations. Managerial clutter, bureaucratic tasks, and excessive meetings waste time and lower morale. Implementing a regular employee-driven spring cleaning process can empower employees and ensure that unnecessary processes are eliminated.
Employees said that they spent an average of 27% of their time on bureaucratic chores such as writing reports or documenting compliance. Every year most companies hold annual performance reviews in which managers assess their charges and the charges respond. Employees also need the opportunity to suggest ways in which the company is making poor use of their time
Coauthor Robert Sutton says companies suffer from too much collaboration or too little. He covers these workplace issues in "The Friction Project."