CSPAN Washington Journal October 8, 2013
Important byproduct of whats happening. Host from Medicare Part d, Lessons Learned you had cited Crisis Management teams that were created to come up with metrics to gauge progress dealing with technology glitches. How did that work . Created teamsally in anticipation that we would could deale that with the problems separate from those who were having to deal with the ongoing management of the program. It turned out to be a very wise decision. Just like they are experiencing now, there was a need to have people fixing software glitches. If they were the same people running the computers, they ...