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Nuance Communications Inc. [NUAN] Stock trading around $54.52 per share: What's Next? – The DBT News

Nuance Communications Inc. [NUAN] Stock trading around $54.52 per share: What's Next? – The DBT News
dbtnews.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from dbtnews.com Daily Mail and Mail on Sunday newspapers.

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No Jitter Roll: Instagram Messenger Support, Teams Calling Packages

The latest news from Facebook, Sinch, Genesys, Nuance, NEC, Unisys, LogMeIn, and Deepgram. ....

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Nuance solution integrates with Five9 | Planet Biometrics News

06 May 2021 17:36 GMT
Nuance Communications today announced Nuance Gatekeeper, the company’s fully scalable biometric security solution designed for the cloud, is now available on the Five9 App Marketplace, seamlessly integrating with Five9′s Intelligent Cloud Contact Center offering.
According to Forrester, CCaaS is the next evolution in contact centers due to customers’ need for flexibility, agility, scale, and speed1. Nuance’s unique set of open, modular and cloud native services spanning conversational AI, Agent AI, and Security AI integrate seamlessly into CCaaS platforms, empowering organizations to accelerate digital transformation and self-service engagement strategies. This includes deploying virtual assistants to increase customer self-service, significantly reducing agent handle time through Agent AI, and leveraging biometrics to automatically identify customers and detect fraud. ....

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Walgreens Enlists Nuance's AI-Powered Intelligent Engagement Solutions for COVID Vaccine Scheduling

Walgreens Enlists Nuance s AI-Powered Intelligent Engagement Solutions for COVID Vaccine Scheduling
Nuance s conversational AI gives Walgreens customers digital and non-digital options to confirm vaccine eligibility, schedule appointments, and answer questions in English or Spanish - 24 hours a day
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March 10, 2021 Walgreens and Nuance Communications, Inc. announced the organizations collaborated to help Walgreens customers schedule their COVID-19 vaccine appointments 24 hours a day, seven days a week. Walgreens deployed Nuance s artificial intelligence (AI)-powered Intelligent Engagement solutions to meet the needs of more customers by extending access to vaccine information and scheduling beyond its web-based portal.
Walgreens customers can now call 1-800-Walgreens or a Walgreens store and speak in English or Spanish to Nuance s intelligent conversational voicebot to get answers to COVID-19 questions, confirm eligibility according to applicable gui ....

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SpiceJet Selects Nuance to Launch its AI-Powered Virtual Voice Assistant "Pepper"

Direct News Source
SpiceJet today announced the launch of Pepper, the first bilingual, AI-powered virtual voice assistant in the Indian airline industry. Built on the advanced natural language understanding and call steering capabilities of Nuance Communications Intelligent Engagement Platform, Pepper is able to understand customer requests over the phone without needing legacy touchtone or menu options. As a result, SpiceJet customers can simply communicate their intent directly to Pepper and the platform will automatically provide information and resolve queries through natural, human-like conversation in either English or Hindi.
With consumers today becoming increasingly familiar with the fast, easy access that virtual assistants provide on digital channels, the expectation for the same seamless and natural experiences on voice channels is growing. As a result, AI-powered virtual assistants are being deployed in voice channels to deliver the streamlined, frictionless ....

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