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Symphony SummitAI Is Recognized as a 2021 Gartner Peer Insights Customers' Choice for IT Service Management Tools


Symphony SummitAI Is Recognized as a 2021 Gartner Peer Insights Customers Choice for IT Service Management Tools
Users give SummitAI the distinction of a Gartner Peer Insights Customers Choice for effortlessly uniting IT service and asset management using artificial intelligence.
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LOS ALTOS, Calif., April 7, 2021 /PRNewswire/  Symphony SummitAI, an enterprise-class, AI-driven IT service management solution, today announced it was named a 2021 Gartner
We are honored to be named a Gartner Peer Insights Customers Choice for the third year in a row in the ITSM category, said Satyen Vyas, CEO at Symphony SummitAI. 2020 truly showed us that IT s communication with employees does not have to be complicated and disjointed. At SummitAI, we continue to strive to create a positive experience for both users and service providers, develop a better work environment across verticals and departments, and inspi ....

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Designing Agile Workplace Processes


Government Executive
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Wide-spread emergencies disrupt the economy and health of communities, creating a surge of demand for government services. With the speed of service delivery hinging on agency labor, agility, and technology, the federal government needs to invest in these pillars to promptly assist its customers in the midst of unprecedented workplace transitions.
Download this GBC Issue Brief to learn more about:
The inhibitors of service delivery
How agencies have benefited from automation technology
How to enable capacity in times of need
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Department of the Army
Other Defense Agency
Federal Bureau of Investigation ....

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TOPdesk Is Recognized As A 2021 Gartner Peer Insights Customers' Choice For IT Service Management Tools


TOPdesk Is Recognized As A 2021 Gartner Peer Insights Customers Choice For IT Service Management Tools
The Gartner Peer Insights Customers Choice distinction is based on feedback and ratings from end-users who have experience purchasing, implementing and using ITSM solutions.
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ORLANDO, Fla., April 1, 2021 /PRNewswire/  TOPdesk, a leading provider of enterprise IT service management solutions, announces that it was named a Customers Choice in the 2021 Gartner Peer Insights Voice of the Customer : IT service management tools. Gartner defines IT service management tools as those that enable IT operations organizations, specifically infrastructure and operations (I&O) managers, to better support the production environment. ....

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