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LivePerson Announces Fourth Quarter 2020 Financial Results


Press release content from PR Newswire. The AP news staff was not involved in its creation.
LivePerson Announces Fourth Quarter 2020 Financial Results
February 25, 2021 GMT
LivePerson Logo (PRNewsfoto/LivePerson, Inc.)
NEW YORK, Feb. 25, 2021 /PRNewswire/ LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, today announced financial results for the fourth quarter ended December 31, 2020.
Fourth Quarter and 2020 Highlights
Total revenue was $102.1 million for the fourth quarter of 2020, an increase of 29% as compared to the same period last year. Within total revenue, business operations (B2B) revenue for the fourth quarter of 2020 increased 29% year over year to $94.1 million and revenue from consumer operations increased 29% to $8.1 million. ....

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LivePerson launches AI Annotator™, empowering brands to automate conversations at an unprecedented pace


LivePerson launches AI Annotator™, empowering brands to automate conversations at an unprecedented pace
New tool enables live agents to effortlessly optimize bots and upskill into AI roles
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NEW YORK, Feb. 23, 2021 /PRNewswire/
LivePerson (Nasdaq: LPSN), a global leader in Conversational AI, has launched AI Annotator™, a new tool automating brand-consumer conversations faster than ever before by harnessing the expertise of agents to improve Conversational AI.
AI Annotator automates conversations faster than ever by harnessing agents expertise to improve Conversational AI.
Until today, tuning Conversational AI bots required a lengthy optimization process, carried out by scarce, expensive data science and developer talent. With AI Annotator, a brand s contact center agents can flag areas for improvement and suggest solutions in just seconds, all while going about their day-to-day tasks. This new way to optimize Co ....

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C13Features Readies Groundbreaking Audio Experience, Unveils First Slate of Podcast "Movies for your Ears"


C13Features Readies Groundbreaking Audio Experience, Unveils First Slate of Podcast Movies for your Ears
Brand-new scripted studio under Cadence13 podcast umbrella to focus on feature-length fictional stories, announces first three audio movies
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NEW YORK, Feb. 17, 2021 /PRNewswire/  Cadence13, an industry-leading premium podcast company, unveiled the first three audio movies under its groundbreaking new scripted studio, C13Features. C13Features is focused on creating and owning compelling fictionalized feature-length audio stories of all genres that appeal to a wide audience. Cadence13 is part of Entercom (NYSE: ETM), who will be supporting each C13Feature with a strategic marketing plan which will make use of its portfolio of radio stations and digital assets that engage 170 million consumers each month. ....

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Trove Appoints Gayle Tait As President And COO


February 9, 2021
BRISBANE, Calif, February 9, 2021 Trove a company that powers circular shopping for leading brands, including Levi’s, Patagonia, REI, Eileen Fisher and Arc’teryx today announced that it has appointed Gayle Tait as President and COO. Tait brings more than two decades of global general management, marketing and commercial experience spanning consumer goods, payments, e-commerce and digital marketing from her time at L’Oréal and Google. She will report directly to CEO Andy Ruben. Tait’s appointment follows a year of milestone achievements for Trove, including significant revenue growth, a new partnership with Levi’s, sustainability progress and industry recognition. ....

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