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NJ unemployment claims limit, Murphy slammed by Rep. Chris Smith


U.S. Rep. Chris Smith and the state s top Labor Department official are in a war of words over new limits on unemployment claims he can troubleshoot on behalf of residents having problems filing for benefits.
Smith, a Republican whose Fourth District stretches across parts of Monmouth, Ocean and Mercer counties, said his office has received hundreds of requests since the pandemic began from those who were forced out of jobs and facing challenges applying for unemployment insurance.
The congressman s staff has been submitting claims on their behalf, stating that at least 900 have been filed with their help and hundreds more are pending. ....

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Why NJ's unemployment computer system is still frustrating applicants


Trenton Bureau
When Anthony Williams called an automated phone line to get his unemployment benefits in December, the robotic voice on the other side skipped part of a question.
Williams, 64, said he assumed the system would ask the question again, but it didn t, and instead he got a message that has frustrated thousands of people left without work during the coronavirus pandemic: He had to speak to a representative.
Getting someone on the phone took nearly a month, and six weeks later, Williams still hasn t seen his money.
I am so aggravated and frustrated, the Neptune man said. Not because I don t have the money, but because you can t get anyone who seemingly cares at all. ....

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