comes back. you deal with police stations hospitals fire departments. they were you move on to things that bring largest number of customers back to service at one time. jenna: when you talk about the assessment and some people taken off the grid as just for cautionary reasons, is there any way for residents to know, hey, i lost power because there is a big problem in my neighborhood? or i lost power because this is preventative measure from my company? >> from time to time if we have an opportunity to forewarn customers we'll take a planned outage we certainly attempt to do that. given the nature what happened over last two days we were working to make sure the system was safe. jenna: compared to irene, ron, how does this compare? >> this definitely has surpassed irene in terms of the amount of damage that we've seen. as i said, we just started our as -- assessment process. we'll be out there seeing how much worse than irene this is. jenna: sounds like you're firing on all cylinders, ron, pardon the expression if