make proactive cancellations to some flights across the network but the majority of flights are still scheduled as planned. we understand how frustrating it is for our guests when plans change unexpectedly and we are working to find solutions. we ask guests to monitor their emails on flight status before heading to the airport. other airlines have had similar issues this summer. southwest executives recently pledged to do better saying that they will offer employees added benefits. american airlines hired nearly 3500 new employees in 2020 plains dyer more than 1300 pilots and 800 flight attendants by the end of next year. unfortunately those new hires couldn't stop a week of delays and cancellations for american. the airline blaming storms near houston. more than 800 canceled flights in the past two days. >> shannon: it's painful. you've just got to go on twitter. a lot of people saying exactly what's going on. they are none too happy. we keep hearing about unruly passengers, brawls.