OTTAWA -- A new Canadian health order requiring a three-day hotel quarantine for air travellers got off to a rocky start on Monday, as some passengers complained of long waits to access the hotel-booking system. Across Canada and abroad, travellers spoke of disconnected calls and hours or even days waiting on the line to make a reservation, forcing some to cancel their flights altogether. Markham, Ont., resident Anuja Sharma, who flew to India roughly two weeks ago with her mother and her sister to resolve a legal issue with a family property, said Monday her family had yet to secure a spot, despite having spent hours on hold with the booking line.