daughter growing up, real good kid. real loving and curious, wanting to know about everything. >> reporter: the head of toyota expressed sympathy for the deaths. now they hope the millions of recalls prompted by the traj gi will help save others. >> they are in a good place right now. >> reporter: do you believe that? >> absolutely. they are heroes and angels. >> reporter: as a result of the crash, toyota redesigned the floor mats in millions of vehicles and in some of them installed a brake override. if that had been in the car mark saylor was driving, he and his family would be alive today. >> terribly tragic story. thanks for bringing it to us. go to cnn.com/toyota to find out whether you're driving one of the 8.5 million recalled cars and what to do if your gas pedal sticks. >> we're coming up open the half