he hasn't heard back. these are critical issues happening tonight. when asked about announcing last night's delay, coo doug suttle said it was a matter of sending information down through the organization and they will do better next time. fine, everyone makes mistakes. but bp keeps promising more transparency and then not living up to it. for months, we've suggested on this program that bp narrate in realtime what is happening on the video you are seeing during major operations. there's no reason we or you should have to wait 16 hours or even six hours for information to trickle out. when the space shuttle launches, the guy with the microphone explains what's going on realtime. why can't they do something like that tonight when the gulf is hanging in the balance. it sounded like bp had listened to our calls. listen to what the managing director said two weeks ago on youtube. >> we have had a camera there looking at the oil spill coming out of the well from the very beginning. they're done with -- there's about 14 robots down there.