pickering doesn't seem all that upset. >> you want to see tears on that camera, or what? >> investigators confiscated $1,500 in cash from pickering to use as evidence. because, they say, being an illegal contractor is his main source of income. >> 13, 14, 15. >> msnbc wondered if the arrest, his third in five years, would scare pickering straight. so we went to his house the day he was supposed to show up in court. instead we found pickering loading up his tools and heading off to a job. this doesn't surprise ernestine bibbs, who, like the morgans, paid pickering for a faulty heating system. >> it was intentional, and that's what bothers me. he was intentionally going out trying to take advantage of people. >> bibbs won a judgment against pickering in small claims court, but he never paid her a dime. >> he's still running around out there, and i'm really surprised that the state can't catch him. >> so why can't contractors like pickering be stopped? states view homeowner complaints as strictly a civil matter. in order to stop pickering board investigators must build a case by catching him in the act.