“During the first quarter, we expanded our tests of order-taking tablets to 10 restaurants,” said Bernard Acoca, El Pollo Loco’s CEO and president, in an earnings call for the quarter ended March 31. Nearly 70% of El Pollo Loco’s sales came through the drive-thru in the first quarter. “This technology enables our team members to take orders and payments from customers while they're on the drive-thru queue with the goal of cutting our drive-thru times in half by achieving a 45-second order-and-window time,” Acoca said. Encouraging results of the tablet tests have led El Pollo Loco to expand the drive-thru tablet test this month and, if goals are met, to company-owned restaurants in the fall, Acoca said.