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Underwhelming in-store device experience tempers consumer excitement for AI in retail | Manufacturing & Logistics IT Magazine : vimarsana.com
Underwhelming in-store device experience tempers consumer excitement for AI in retail | Manufacturing & Logistics IT Magazine : vimarsana.com
Underwhelming in-store device experience tempers consumer excitement for AI in retail | Manufacturing & Logistics IT Magazine
New research from SOTI has found that while 95% of UK consumers have used in-store tech, only 23% believe in-store devices – such as kiosks, tablets, scanners and mobile computers – enhance their experience.
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